Welcome!
Do you need help with something?
Please read our FAQs for shipping related queries before contacting us, chances are we have answered your question there.
For Returns, check out our Refund Policy page. Please note that not all products are returnable.
If you still need our assistance please contact us only via email at support@naestra.com
Our contact number is but the best way to contact us is by email
Our customer service hours are:
- Mon - Friday: 12 pm to 6 pm US CST
- Saturday & Sunday - Closed
Note: The current situation with COVID-19 is causing huge shipping delays. So please understand in case of any delays.